Secure Processing
Hoodbyair.com, which is powered by shopify.com, uses secure processing called SSL Encryption Technology, which is the industry standard. SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the Internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the Internet.

Privacy
Hoodbyair.com respects our customers account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software. Shopify is also certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify.

Purchase for Personal Use Only
You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

Sales Tax
Sales Tax is charged to those orders shipped within the state of New York. All apparel including hats under $110 is tax exempt. For apparel and hats over $110 the applicable tax rate is 8.875%. Bags and accessories are not considered apparel and are taxable. The applicable tax rate for bags and accessories is 8.875%. Shipping is also taxed. Sales tax is not charged to orders shipped to states outside of New York.

Hood By Air Licensing LLC
weborders@hoodbyair.com
SHIPPING
Our goal is to fulfill your purchase as quickly as possible. All orders within the domestic US will be shipped on business days (Monday through Friday, excluding holidays). All orders are shipped via UPS. Domestic and international orders are typically shipped within 3-5 business days.

For international shipments, customer is responsible for all import duties and taxes. Hood By Air is not accountable for any fees charged by customs. Please refer to the shipping calculator during the checkout process for shipping and handling rates. The exact shipping cost for your order will be added and displayed at checkout.

Unless otherwise specified, all domestic orders are shipped UPS ground. All international orders are shipped UPS expedited and will require an adult signature upon delivery. Orders cannot be shipped to P.O. boxes or APO/FPO addresses. Orders cannot be shipped COD.


PRODUCT AVAILABILITY
We reserve the right to limit the quantity of Products we supply. While we make every effort to only display items that are currently in stock and available to ship, there may be instances from time-to-time where we run out of stock of a particular product. In these instances your order will be canceled and a member of our customer service team will notify you. Items in your shopping cart are not reserved and may be purchased by other customers. Please note you may only purchase one item per style.